Metro de Madrid tenders technical support for COMMIT for 3.7 million

Metro de Madrid, S. A. has called for tenders for the on-site technical support service for the maintenance of the technological infrastructure of the Maintenance Operations and Facilities and Telecommunications Monitoring Center (COMMIT), processed under file number 6012600255. The announcement, dated October 2, 2026, is published in the Official Gazette of the Community of Madrid number 239, dated October 7, 2026, within section I.D of announcements. The estimated value of the contract amounts to 3,712,500.15 euros, excluding VAT.

The contract is promoted by Metro de Madrid, S. A. (NIF A28001352), a contracting entity with special or exclusive rights whose main activity is urban railway, tram, trolleybus, or bus services. The department processing the file is the Procurement and Corporate Services Area, located at Avenida de Asturias number 4, 28029 Madrid, and the documentation is obtained through the Public Procurement Portal of the Community of Madrid. The announcement falls under the Ministry of Housing, Transport, and Infrastructure and was sent to the Official Journal of the European Union on October 5, 2026.

The object is a service contract, without division into lots, with a base tender budget amounting to 3,593,700.15 euros including VAT, broken down into a taxable base of 2,970,000.12 euros and 623,700.03 euros in VAT. The planned duration is 48 months, between January 2, 2027, and January 1, 2031, both inclusive, and allows for extension up to a maximum of two times for periods of up to six months each.

A nerve center for subway operations

The contract provides coverage for the Maintenance Operations and Facilities and Telecommunications Monitoring Center (COMMIT), the infrastructure from which Metro supervises its facilities and telecommunications systems. The service will be provided at the company’s facilities in the Community of Madrid (NUTS code ES30) and is classified under two CPV codes:

• 50312000-5: repair and maintenance services of computer hardware.
• 72267000-4: software maintenance and repair services.

This is not an innovative public procurement, no framework agreement or dynamic purchasing system is foreseen, and the contract is not linked to European Union funds. Subcontracting is permitted.

Open procedure and award criteria

The processing is ordinary and the procedure is open, with the award going to the offer with the best quality-price ratio. The score distribution is as follows:

• Economic criteria: 70 points.
• Qualitative criteria: 30 points, all of which are evaluable through value judgment.
• Criteria evaluable through the application of formulas: 0 points.

The specific criteria are listed in section 26 of the summary table of the Particular Conditions Clause. Regarding guarantees, no provisional guarantee is required, and the definitive guarantee is set at 5 percent of the base tender budget, excluding VAT, and may be established via a bank guarantee or a surety bond in accordance with the model in Annex II of the clause.

Deadline for bids, publication, and appeals

Bids must be submitted exclusively electronically through Metro de Madrid’s SRM (Supplier Relationship Management) application, and the deadline ends at 12:00 PM on November 13, 2026. The bidder is obliged to maintain their offer for six months, and the advertising costs for the tender have a maximum amount of 9,000 euros.

A procurement claim or a question of nullity may be filed against the announcement before the Administrative Tribunal for Public Procurement of the Community of Madrid, in accordance with articles 119 et seq. of RDL 3/2020, of February 4, within the time limits provided for in article 121. The announcement is signed by Elena de la Iglesia Toribios, head of the Contract Execution Service.

The tender ensures technical support for four years for the system that maintains the monitoring of the metro’s facilities and telecommunications, a 3.7 million euro contract that opens the door for technology companies to a critical service for the reliability and continuity of the operation of the Madrid subway.

Source: Official Gazette of the Community of Madrid, no. 239, October 7, 2026, section I.D (Announcements), pp. 73-75 (official reference: BOCM-20261007-21).