Tarragona halts its electronic headquarters for nine days and extends administrative deadlines

The electronic administration platform of the Tarragona City Council and its autonomous bodies will be inactive during three periods between November 20 and 26, 2026, and the tax virtual office of the electronic headquarters will remain closed from November 18 to 27. This was resolved by the Mayor’s Office on October 30, 2026, in a decree published in the Official Gazette of the Province of Tarragona on November 11, 2026 (CVE 2026-10304, pp. 1-3). The agreement automatically extends all outstanding administrative deadlines to November 20 to compensate for the interruption of the registry.

The decree, processed under file 2026/12-G114 and signed by the general secretary, Joan Anton Font Monclús, is part of the IRIS project that the City Council is deploying with the company T-Systems ITC Iberia, S.A.U. to implement the new eSTIMA eAdministration model. The Revenue Management module is scheduled to go into production on November 27, 2026, and to make this possible, migration and parameterization will take place between November 19 and 26.

The measure is based on Article 32.4 of Law 39/2015, of October 1, on the common administrative procedure of public administrations, which allows for the extension of outstanding deadlines when a technical incident makes the ordinary operation of the system impossible, and Article 45, which requires maximum publicity for acts of public interest with indeterminate recipients.

Three periods without service over six days

The migration will affect the registry, files, the electronic headquarters, the population, and economic management, such that the platform will not provide service during these intervals:

• From Friday, November 20 at 2:00 PM until Tuesday, November 24 at 9:00 AM.
• From Tuesday, November 24 at 3:00 PM until 8:00 AM on Wednesday, November 25.
• From Wednesday, November 25 at 3:00 PM until 9:00 AM on Thursday, November 26.

The decree acknowledges that on the 20th, 25th, and 26th, the registries will operate for only part of the working day, which may prevent some interested parties from completing procedures within the deadline. November 23 will be the only full business day without electronic administration tools, and therefore municipal staff must download the information for the files they plan to work on before 2:00 PM on the 20th.

Automatic extension of deadlines

The second point of the resolution extends by five business days or seven calendar days, depending on how the affected deadline is counted, all administrative procedure deadlines before the City Council that have not yet been finalized by November 20, 2026. The extension is applied automatically, without any action required from the interested parties, and covers:

• Payments and any tax procedures, which are extended by eight business days or ten calendar days.
• Submission of administrative appeals and allegations.
• Prescriptions and withdrawals.
• Submission of bids and any other administrative procedure.

Affected bodies and dissemination

The lack of service and the extension of deadlines apply to all autonomous bodies dependent on the City Council:

• Municipal Sports Board of Tarragona.
• Municipal Institute of Social Services of Tarragona.
• Tarragona Tourism Board.

The decree orders the publication of the agreement on the intranet, the electronic office, the transparency portal, the contractor profile, and the provincial bulletin, and the issuance of a press release to inform the public. It also provides for reporting the resolution to the plenary session in the next meeting. The virtual tax office will be shut down from 2:00 PM on Wednesday, November 18, until 8:00 AM on the 27th, with all tax management tasks suspended.

The impact is direct for citizens, companies, and bidders who have open procedures with the City Council of Tarragona: those who must submit documentation, pay a tax, or respond to a tender between November 18 and 26 gain deadlines by law, but will not be able to do so electronically during the closed periods and must plan their procedures before November 20 or wait for the reopening on the 27th.

Source: Official Bulletin of the Province of Tarragona, November 11, 2026, pp. 1-3 (official reference: CVE 2026-10304).