Madrid tenders the management of six Bibliometro points in the Metro

The Community of Madrid has opened the tender for the management of the public customer service at six Bibliometro points, the free book loan system that the regional Administration maintains within the Madrid Metro facilities. The call is published in the Official Gazette of the Community of Madrid (B.O.C.M.) no. 269, dated November 9, 2026, by means of the Resolution of October 27, 2026, from the Technical General Secretariat of the Ministry of Culture, Tourism and Sport (reference BOCM-20261109-13). The deadline for submitting bids ends on November 20, 2026.

The object of the contract and its scope

The contract, which is for services and is not divided into lots, comprises the management of the public customer service at six Bibliometro service points located in the metropolitan railway network, with the place of execution in the Community of Madrid. The processed file is C-332B/007-26 (A/SER-015143/2026), and its CPV code is 92510000-9, corresponding to library and archive services.

The specifications expressly exclude innovative public procurement and do not reserve contracts, while the chosen procedure is open with a plurality of criteria and ordinary processing, without an electronic auction. Administrative information is channeled through the Procurement Area of the Technical General Secretariat of the Ministry, and technical information through the Public Reading Services Area of the Directorate General for Cultural Heritage and the Spanish Language Office.

Figures, deadlines, and guarantees

The economic and temporal data of the contract are as follows:

• Estimated value of the contract: 1,960,254.69 euros.
• Base tender budget: taxable base of 891,024.86 euros, VAT of 187,115.22 euros, and a total amount of 1,078,140.08 euros.
• Execution period: 24 months, with a planned start on May 6, 2027, or from the date of formalization if later.
• Extension: permitted, up to a total period of 48 months including the extension.
• Definitive guarantee: 5 per 100 of the final offered price, VAT excluded.
• Advertising expenses: up to 4,000 euros.

Tender calendar and electronic submission

The bidding process is entirely electronic through the Licit@ System of the Public Procurement Portal of the Community of Madrid (contratos-publicos.comunidad.madrid), where interested parties can obtain the documentation until November 20, 2026, which is also the deadline for the submission of proposals. Three electronic envelopes are required: administrative documentation, technical documentation relating to value judgment criteria, and an economic proposal with documentation evaluable by formulas.

The opening calendar is established as follows:

• November 24, 2026: opening of administrative documentation.
• December 1, 2026: technical documentation regarding value judgment criteria.
• December 14, 2026: economic proposals and technical documentation evaluable by formulas.

Bidders are obliged to maintain their offer for two months from the day following the opening of the proposals, in accordance with article 158.3 of Law 9/2017, of November 8, on Public Sector Contracts. The announcement was sent to the Official Journal of the European Union on October 28, 2026, and the result of the qualification of the administrative documentation will be published on the electronic notice board of the Public Procurement Portal. The resolution is signed by the technical general secretary, Nuria Sena Balastegui.

The continuity of Bibliometro directly affects subway users, who have access to a free book lending service at network stations, and defines the labor and operational framework for the cultural service companies applying for its management over the next four years.

Source: Official Gazette of the Community of Madrid (B.O.C.M.), no. 269, November 9, 2026, section I.D Announcements, pp. 45-46 (official reference: BOCM-20261109-13).